Last updated: January 12, 2020 (en español)
Maricopa County Library District is currently in a phased reopening plan to ensure the safety of all who enjoy our libraries. In our current phase, we have expanded hours and types of access to give a variety of options to engage with your library: Pop-In Pickup, Curbside Pickup, Book-A-Librarian and online events. MCLD will continue operating in this current phase while monitoring data from the CDC and Maricopa County Department of Public Health. We rely on this data to help us make informed decisions about our phased approach to safely increasing library access and services.
In accordance with Maricopa County's emergency proclamation, face coverings must be worn for all persons six years of age and older within Maricopa County's boundaries. The mandate applies while in places of public accommodation, transportation and while interacting with people in public spaces and areas. We ask that all of our customers follow this mandate when using any library service that requires interaction with library staff and other members of the public.
You may return items via the drive-up/walk-up drop boxes, which have 24 hour access.
MCLD has partnered with Act One to provide Culture Passes at all 18 of our libraries. Culture Passes will provide you with admission for two people at participating arts organizations around The Valley. Passes must be checked out in-person at the library and are limited to one pass per family at a time. They are not renewable and cannot be requested in advance. However, you can view the library’s catalog online for current availability of passes at your library. When you have checked out your pass, it is highly encouraged to contact the venue ahead of time for current hours and policies.
You may renew your items online or over the phone during operating hours. To renew online, login to your account. You may renew items if no one else has requested them, and if the renewal limit has not been reached.
All library cards must be renewed every year. There are three ways to renew your library card:
To get a library card, you will need to verify your Maricopa County residence with photo identification and proof of Maricopa County or Town of Queen Creek residence, business ownership, or property ownership. There are two ways to get a library card:
You can reserve most titles online or over the phone. Requests are limited to 20 items per customer at a time. There is no fee for this service. Once your items are available for pick up, you may pick them up during Curbside Pickup or Pop-In Pickup hours. You will have 7 days to pick up your item(s). After 7 days, your item(s) will be placed back on the shelves.
Yes! We are still scheduling telephone calls in the areas of homework help, general reference questions, help setting up your device to use digital library products, library card services, and help finding digital library content. You may also schedule a video conference call if you would like to get a new library card, provide an updated address to your account, or if you would like to convert your digital-only library card to a standard adult library account.
Yes! Our librarians are hard at work creating engaging virtual programs for all ages. New videos are added every week day. Visit our MCLD Now page for new and previous programming.
Don’t worry! You can find tutorials for most of our most popular products online. Still having trouble? Call us at 602-652-3000 or contact us online and a staff member can answer your questions.
Library staff typically links your password to the last four digits of your telephone number. You are free to change that at any time. Still having trouble? Call us at 602-652-3000 and a staff member can answer your questions.
Please give us a call before you leave so we know you are on the way and can look out for your arrival.
You will have 7 days to pick up your item(s). After 7 days, your item(s) will be placed back on the shelves.
Curbside appointments must be scheduled in advance. Same day appointments may be available when you schedule online or through the app.
Curbside Pickup is available for current physical library card holders whose account is in good standing. If you have a balance due, you must pay this before you can pick up any held items. For the safety of our staff, we will not be able to process payments at curbside and you will be asked to pay your balance separately from the curbside service.
Anyone may pick up your items as long as an appointment has been scheduled in advance using your library card and password.
Starting on Monday, October 5th, MCLD Libraries will open during designated hours for limited browsing access and library services. Each library will have different hours to best serve their community. While in the library, we welcome you to pick up holds, handle library account needs, and to browse quickly. You will have access to a limited selection of the library’s collection. In-person events, computers, recorder kiosks, and study rooms are not available at this time. When you are ready to check out, we encourage you to use the self-service check out kiosks, or to practice physical distancing when checking out with our staff at the customer service desk. Please remember that in accordance with Maricopa County's emergency proclamation, face coverings must be worn for all persons six years of age and older inside the library.
The following libraries are participating. Click on a library to see the available hours:
While in the library, we welcome you to pick up holds, handle library account needs, and to browse quickly. You will have access to a curated selection of the library’s collection. In-person events, computers, recorder kiosks, and study rooms are not available at this time.
The safety of all who use our libraries is our top priority. We are using a phased approach to reopening to ensure the safety of staff and customers during this process.
All staff members are required to wear a face mask and will practice social distancing from other staff members and members of the public. In accordance with Maricopa County's emergency proclamation, face coverings must be worn for all persons six years of age and older within Maricopa County's boundaries. The mandate applies while in places of public. Our libraries are cleaned daily. We follow Maricopa County Department of Public Health and CDC guidelines to ensure we do what we can to keep our community safe. We encourage customers to follow CDC recommendations for hand washing.