Schedule one-on-one telephone calls to receive professional assistance in the areas of homework help, general reference questions, help setting up your device to use digital library products, library card services, and help finding digital library content. You may also schedule a video conference call if you would like to get a new library card, provide an updated address to your account, or if you would like to convert your digital-only library card to a standard adult library account. Please fill out the form below to request a phone call. Appointments can be made Monday through Friday from 10am to 4:30pm. We will make every effort to contact you within an hour of your requested time.